Magnolia Auto Repair

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Shell Rapid Lube Limited Warranty Statement for Standard Vehicle Maintenance Work

The facilities of Shell Rapid Lube are all owned and operated by independent business men and women. The owners of Shell Rapid Lube are completely aware of the fact that you deeply care about your investments, especially when one of these investments is a vehicle. Like you, we take great care of our investments as well, which include you the customer and our business, of course. If you could please review the SRL Warranty Statement rigorously and feel free to ask us any questions you want. Bear in mind that this warranty statement keeps the interests of both of our investments.

Warranty:

The customer is obligated to stop any operations regarding the car and notify SRL if he or she notices illumination of the engine oil light, any unusual sounds or noises after services have been rendered or fluid leaks. This limited warranty will be void if the customer keeps operating the vehicle after noticing any of the above.

This limited warranty incorporates all services performed by Shell Rapid Lube (SRL). It covers your SRL service and all additional products and services displayed on the original invoice, such as differential service, wiper blades, fluid changes, transmission service, oil, serpentine belts, air filters, oil filters, etc. If any of the services or parts, performed by SRL fail to perform accordingly over the warranty period, SRL is obligated to replace any defective part or parts that it installed, refill any fluids, perform a service listed on the original invoice or install a new oil filter. The warranty for the services is 30 days or 1,000 miles. This limited warranty is applicable only during the warranty period. Shell Rapid Lube is not part of a franchise, and because of that, there might be different service offerings in different locations.

The customer agrees that if any problem occurs within 30 days of service and is related to that service, he or she will quickly notify the SRL facility that provided the services. SRL will be the first to perform an inspection and fix any problems related to the performed services.

If any party(ies) perform any type pf repairs or test in regard to the problem prior to SRL’s inspection, then the limited warranty will be voided and SRL will be removed from any liability for expenses or damages.

Thank you,

Shell Rapid Lube